Vinted Users Voice Anger Over Size Modifications
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for women's and children's garments failing to inform every member regarding the update.
Online Platforms Backlash
Countless users and merchants are posting online stating that platform listings now display a different size category versus the original listing due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to review their products and manually change the size when needed, which has left users frustrated.
Measurement Approach Modifications
Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.
